Job Summary:

• To support public health facilities in getting ready for certification.​
• To build culture of Quality Management System in public health facilities and streamline the various processes. ​
• To improve the capacity of both internal team and the managers, leaders and healthcare works in quality management​
• To improve patient safety culture and practices in public health facilities
• Develop key reference materials ( SOPs, formats, IEC , small checklists, FAQs , QA tools) as a reference for facilities for QA certification​
•  Create a pool of mentors and capitalize their strengths to mentor facilities for quality certification ( Mentoring pedagogy)​
• Build capabilities of leadership and healthcare workers in Quality management system ( identified skill set)​
• Digital Tool and job aids to track progress of gap closure, virtual certification ( minimize physical interphase)​
• Open School: Online learning platform ( self-learning )

This role will be responsible for but not limited to the following:

• Capacity building of the Project Staff
• Onsite mentoring of the facility staff on QI skills
• Devising action plan within the scope of the facility Certification team under DBC strategy
• Engage in devising the digital tool, facilitate digital tool like BHAVYA , implement ongoing digital tools and give feedback to improve these tools to improve the product effectiveness.
• Devise SOPs, Technical guidelines and training material for internal & government stakeholders
• Document learning, project updates and product report from time to time

• Support other team members on  product priorities.

Desirable Qualification & Experience

• Medical graduate in allopathy or AYUSH /BDS/Nursing with minimum of 7 years’ experience in Public Health/Facility

OR

• Medical graduate in allopathy or AYUSH/BDS/Nursing with post graduate degree/diploma Public Health/ Hospital & Health Management/Business Management with 5 years of experience in Public Health/Facility

• Fluency in English and Hindi is essential.

• Preferred: Experience of working in close collaboration with Government functionaries.

• Experience of working on Quality Improvement projects in public Hospitals.

Essential Skills:

• Able to articulate and communicate well to all stakeholders (both verbally and in writing) in a manner that meets the different needs of different audiences

• Able to read, write and speak in English &  local language at an expert level

• Able to conduct primary and secondary research for identifying the newest trends and incorporate them in program / process approach

• Team Management & Collaboration / People skills:

• Strategic Thinking and Analysis:

• Operational excellence (Project / Program / Process management)

Travel:

Open for Travel (Need to travel around 50% of the time)

Apply here:

Application form